Gerald R. Sherratt Library
Featurette

Troubleshooting



Contact

If you would like assistance, visit the Reference Librarian at the Reference Desk (located on the Main Level). If you are having technical problems, you may contact our technical specialist, Julie Wood, at (435) 865-8052.


Accessing the Catalog

When accessing your personal information (including renewing materials and viewing due dates) in our library catalog, you will be required to have your library username and password. To acquire these, please see the Circulation Desk.


Accessing Databases

When accessing databases off campus, you may be required to have a username and password. To acquire these, please contact the Reference Librarian.


Problems with Your T-Bird Account

When using the library computer lab or using library resources off campus, you will be prompted to enter your student/faculty username and password (T-Bird Account). If you have not used your SUU T-Bird Account before, need to reset the password, or forgot your username or password, see the Manage Your SUU Account. If you need further assistance with your network account, contact the SUU IT Department or speak with the lab technician in the library computer lab (by the Reference Desk) or in the ELC 214 computer lab.